Politique d'expédition

At My Store and More 24, we strive to ensure a seamless and satisfactory shopping experience for our valued customers. Please take a moment to review our shipping policy outlined below:

1. Processing Time:

  • Orders are typically processed and dispatched within 3-5 business days (excluding weekends and holidays) after payment verification.
  • Please note that during peak seasons or promotional periods, processing times may be slightly extended.

2. Shipping Methods and Timeframes:

  • We offer various shipping options to accommodate your needs, including standard, expedited, and express shipping.
  • Shipping timeframes vary depending on your location and the shipping method selected during checkout.
  • Estimated delivery times will be provided at checkout for each available shipping option.
  • Please note that delivery times may be subject to unforeseen delays due to factors beyond our control, such as customs processing or adverse weather conditions.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, your selected shipping method, and your delivery address.
  • Shipping costs will be displayed during the checkout process for your review before completing your purchase.

4. Order Tracking:

  • Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your shipment using the provided tracking number on our website or through the carrier's online tracking portal.

5. Shipping Restrictions:

  • We currently ship to addresses within the United States and Internationally.
  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues.
  • Certain products may be subject to international shipping restrictions or regulations. Please review the product description and any applicable shipping restrictions before placing your order.

6. Order Modifications and Cancellations:

  • Once an order has been placed, modifications or cancellations may not be possible after it has been processed.
  • If you need to make changes to your order, please contact our customer service team as soon as possible for assistance.

7. Lost or Damaged Shipments:

  • In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately via email @mystoreandmore24@gmail.com
  • We will work diligently with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

8. International Shipping:

  • For international orders, please be aware that additional customs duties, taxes, or fees may apply upon delivery.
  • These charges are determined by the destination country's customs authority and are the responsibility of the recipient.
  • Customs policies vary from country to country, so please contact your local customs office for more information about any potential charges before placing your order.

9. Contact Us:

  • If you have any questions or concerns regarding our shipping policy or your order's status, please don't hesitate to contact our customer service team.
  • You can reach us via email at @mystoreandmore24@gmail.com or through our website's contact form.

Thank you for choosing [Your Company Name]. We appreciate your business and look forward to serving you!